Shipping Policy

Fill the Gap ZA
Effective Date: 31 March 2025

At Fill the Gap ZA, we offer digital training programs that are delivered electronically. As all our products are digital, no physical shipping is required.

1. Delivery Method

• Upon successful purchase, customers will receive an email containing a secure download link or login details to access their digital training materials.
• The email will be sent to the address provided during checkout.
• Delivery is instant; however, in rare cases, delays may occur due to payment processing times or technical issues.

2. Delivery Timeframe

• Digital products are available for download immediately after payment confirmation.
• If you do not receive your download link within 30 minutes, please check your spam/junk folder.
• If the email is still not received, contact us at fillthegapza@outlook.com  for assistance.

3. Failed or Delayed Delivery

If you experience issues with receiving your digital product, please:

• Ensure that your email address was entered correctly during checkout.
• Check your spam/junk mail folder.
• Contact our support team at fillthegapza@outlook.com with your order details, and we will promptly resend the download link.

4. Refund & Cancellation Policy

• Due to the nature of digital products, all sales are final and non-refundable once the product has been accessed or downloaded.
• If you experience any technical issues that prevent you from accessing the product, please contact us, and we will provide the necessary support.

5. Contact Us

If you have any questions about our shipping and delivery policy, please reach out to us: